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Trident Square

Voice AI Agents

Prong
01 — Talks
Timeline
Pilot on a live number in 3–4 weeks
Engagement
Fixed scope or team

Voice agents that pick up on the first ring — in Hindi and English

We build voice AI agents that make and take real phone calls: booking confirmations, reminders, feedback, support and lead follow-up. They speak naturally, switch languages mid-call and hand over to your team when needed.

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InstaBus — built with Voice AI Agents
Built with voice ai agents — InstaBus →

01 / Why it matters

Voice is where AI saves the most staff time, and where bad builds are most obvious. Latency over a second feels robotic; a wrong accent model breaks trust. We tune the full pipeline — telephony, speech-to-text, the language model and text-to-speech — for sub-two-second responses on Indian networks.

Our voice agents have run for hotels, bus operators and hiring platforms: confirming bookings before travel, collecting post-trip feedback, guiding job seekers through forms by voice. Every call is recorded, transcribed and summarised into your dashboard or CRM.

02 / What you get

  1. 01Call flows designed with your operations team
  2. 02Inbound and outbound calling on Twilio, Exotel or Plivo
  3. 03Multilingual speech (Hindi, English, Hinglish and more)
  4. 04Live transfer to a human with call context
  5. 05Call logs, transcripts and summaries in a dashboard
  6. 06Campaign scheduler for bulk outbound calls

03 / Where it pays off

Common use cases

01

Booking confirmation

Calls every customer before departure or check-in, confirms details and updates your system.

02

Receptionist & concierge

Answers guest and customer calls 24/7, handles FAQs and requests, routes the rest.

03

Feedback collection

Calls after service, asks a short survey in the customer’s language and flags unhappy customers instantly.

04

Voice-guided forms

Lets users with low literacy fill applications by speaking, inside your app or on a call.

Tools we use — Twilio / Exotel / Deepgram / ElevenLabs / Gemini / OpenAI Realtime / Python / WebRTC

04 / Proof

Related work

Voice AI Agents — FAQ

Questions, answered.

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  1. Yes. Our agents handle Hindi, English and mixed Hinglish, and we can add Tamil, Telugu, Marathi, Bengali and other languages supported by current speech models.

  2. We target under two seconds between the caller finishing and the agent replying, use natural voices and let callers interrupt. We share sample calls before you go live.

  3. Running cost is usually a few rupees per minute including telephony, speech and model usage. We give you a per-minute estimate during scoping.

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